CSM update to responsibilities#3297
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ZJvandeWeg
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Jun 2, 2025
| Customer Success (CS) helps our customers get value from FlowFuse. This should | ||
| result in them continuing to use, make broader use of, and become advocates of | ||
| FlowFuse. | ||
| FlowFuse CSMs are to drive adoption and expansion within accounts. Customers |
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@Esmewieringa This is the real change, almost all others are formatting changes.
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Description
To ensure proper alignment on what's expected, I've described how I see CSM at our organisation.